We Keep Your World Quiet
When you work with Ameriflex, you’ll get a partner focused on keeping your clients happy and minimizing noise in your day. We will help your clients maximize the full potential of their benefits through smart technology, industry-leading service, and a hassle-free user experience.
Everything You Want From Your Benefits Partner
Client calls returned in 59 minutes or less during regular business hours, with emails returned in under six hours.
Our current Net Promoter Score of 85+ is 4x the industry average, ensuring your clients have a great experience.
We are HITRUST CSF® certified and at the forefront of industry best practices for information risk management and compliance.
What We Offer
Tax-free reimbursements for health insurance premiums and medical expenses
An employee perk that encourages physical, financial, and emotional wellness
An employer-provided benefit that helps employees pay for tuition fees and training programs
What You Can Expect
You will have the support of a spending account expert who knows you by name. They will provide you with 24 hour proposal turnaround, work with you on the best plan configurations for your clients, and respond to your questions fast.
Your clients can always rely on the same small team to help. Each team, led by a Client Relationship Manager, has deep knowledge of their assigned clients and a high degree of cumulative expertise. Our Participant Services team focuses on helping employees maximize their benefits and have a positive experience with quick access to experts who can assist via the employee’s preferred communication channel.
Healthcare regulations change often. You will receive timely notifications from our team with clear next steps for you and your clients. You will have the opportunity to join our webinars, which offer CE credit and actionable takeaways.