Carrier Exits
Is Your Benefits Provider Leaving Your State or Changing Their Offerings?
The benefits administration landscape is always changing. Providers are exiting markets, restricting eligibility, and leaving employers without a plan. If your current provider has announced changes that affect your organization, you don’t have to start over. You just need the right partner.
Whether you administer an FSA, HSA, COBRA, or ICHRA, or need compliance services, Ameriflex is ready to step in and keep your world quiet. Your employees deserve uninterrupted benefits access, and switching doesn’t have to be complicated. If your current provider is one of the following, Ameriflex can help you transition seamlessly:
Voya
As of January 2026, Voya is no longer working with companies that have 200 employees or under for FSA administration. Ameriflex provides FSA administration for small and mid-sized employers, helping manage employee accounts during provider transitions.
Blue Cross Blue Shield Texas
As of January 2026, BCBSTX will fully exit the COBRA/Direct Billing Administration market in TX, NM, IL, MT, and OK. Ameriflex offers COBRA and benefits administration services to support employers as they move to a new administrator.
Aetna
As of January 2026, Aetna will fully exit the Affordable Care Act (ACA) individual health insurance marketplace in all states where it currently offers plans. Ameriflex administers FSAs, HSAs, COBRA, and other voluntary benefits to assist employers during changes in provider participation.
UnitedHealthcare
As of January 2026, UnitedHealthcare will exit certain Medicare Advantage markets and discontinue select MA plan offerings in specific counties, affecting roughly 180,000 members across 16 markets. Ameriflex manages administration for FSAs, HSAs, COBRA, and other voluntary plans, helping employers and brokers navigate provider reductions or exits.
Why Switch to Ameriflex?
Client Satisfaction
We ensure that each client is supported by a dedicated team with deep knowledge of their needs, offering fast responses and proactive service. Our commitment to excellence is reflected in an NPS score of 91.
Regulatory Compliance
Our in-house compliance team and ERISA attorney provide ongoing support and guidance, ensuring that your clients remain compliant and avoid costly fines.
Smart Technology
We built the technology for our robust self-service tools, mobile apps, and integrations which streamline the administration process for both employers and employees.
Security and Protection
Our SOC II certification and ID theft protection set a new standard in protecting client and participant data.
Card Swipe Guarantee
Available to all Ameriflex FSA and HRA clients, our Card Swipe Guarantee allows us to ensure that participants’ FSA and HRA-eligible card transactions will go through without requiring them to submit further documentation. In the event of an IRS audit or an IRS challenge to any qualified paid expense, Ameriflex will assist in satisfying any IRS inquiry.
Risk Mitigation
Our comprehensive COBRA Terms and Conditions provide clear guidelines and protections, minimizing risk and ensuring compliance in every aspect of the COBRA administration process.
See How We Compare
Provider |
Portal Experience |
Key Differentiators |
|---|---|---|
| Ameriflex |
User-friendly interface with |
Mobile apps, quick customer service access |
| Competitor 1 | Mixed reviews, clunky navigation |
Robust reporting but cumbersome claims process |
| Competitor 2 | Limited functionality |
Slow performance, navigation difficulties |
| Competitor 3 | Challenging user experience |
Frequent claim denials, unclear explanations |
| Competitor 4 | Multiple logins required |
Separate COBRA/CDH platforms |
Special Offer for First-Time Switchers
Introductory pricing or service credit for groups transitioning from another provider. New clients only,
limited time, conditions apply.
Switching to Ameriflex is Easy
1
Request a Proposal
Fill out a short form.
2
Review Your Options
We'll walk you through our tried and true transition plan.
3
Switch With Ease
Move to our services seamlessly.
Trusted by Brokers and Employers Nationwide
“Ameriflex is the best FSA Administrator. Everything is always well put together and easy to follow.. Ameriflex offers a hassle free experience for the members and the employers.”
– Jessica Palermo, Jefferson Parish Government
“That level of human connection sets Ameriflex apart and reinforces trust in every interaction”
– Caroline Eldridge, Athletic Clubs International, LLC
“Easiest FSA portal I’ve used.. Quick response. Organized platform. Mistakes are rarely encountered.”
– Dorian Kasuba, Museum of the African Diaspora
“Very easy platform and the service team were incredible to help me with this middle of the year plan change. Great service and easy to use platform.”
– Bob GaNun, McMahon, Martine & Gallagher, LLP